Reimbursement, budget, and nurse availability constraints no longer support the quality-at-any-cost concept. However, clear definitions of clinical and satisfaction outcomes, nursing responsibilities that contribute to those outcomes, and reasonable time targets for staff contributions can help nurses at all levels analyze and prioritize work load to build new or update existing acuity systems. The author describes specific methods nurse executives and managers can use to involve and guide staff members in (1) determining realistic and compatible standards of care, performance, and resource productivity, (2) integrating quality-based time standards into acuity systems, and (3) using acuity information to manage delivery of a targeted, desired level of ongoing quality care.

译文

:报销,预算和护士的可用性限制不再支持“不计成本的质量”概念。但是,对临床和满意度结果的明确定义,有助于实现这些结果的护理职责以及合理的员工缴费时间目标,可以帮助各级护士分析和确定工作优先级,以构建新的或更新现有的敏锐度系统。作者介绍了护士高管和经理可以用来参与和指导工作人员的具体方法,这些方法包括:(1)确定现实,兼容的护理,绩效和资源生产率标准,(2)将基于质量的时间标准整合到视力系统中,以及( 3)使用敏锐度信息来管理目标性,期望水平的持续质量护理的交付。

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