The adoption of information technology in patient care has become a trend in healthcare organizations. The impact of this technology on end users has been widely studied, but little attention has been given to its influence from a management perspective. The purpose of this study was to explore nurse managers' perceived experiences in implementing a policy to adopt personal digital assistant technology. A descriptive, exploratory qualitative approach (one-on-one, in-depth interviews) was used to collect data from 16 nurse managers of inpatient units at a medical center in Taiwan. Interview data were analyzed according to Miles and Huberman's data reduction, data display, and conclusion verification process. The results revealed that nurse managers experienced the limitations of technology, training issues, doctors' obstructive influence, role conflict, and improvement of future personal digital assistant use. These results can be used to improve strategic organizational planning and in-service training programs to implement information systems.

译文

:在患者护理中采用信息技术已成为医疗保健组织中的一种趋势。这项技术对最终用户的影响已得到广泛研究,但从管理的角度来看,对其影响的关注很少。这项研究的目的是探讨护士经理在实施采用个人数字助理技术的政策时的经验。采用描述性,探索性定性方法(一对一,深入访谈)收集了台湾医疗中心住院部门16位护士经理的数据。根据Miles和Huberman的数据缩减,数据显示和结论验证过程对访谈数据进行了分析。结果表明,护士经理遇到了技术限制,培训问题,医生的阻碍性影响,角色冲突以及未来个人数字助理使用的改善。这些结果可用于改进战略性组织计划和在职培训计划,以实施信息系统。

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