While cultural competency is widely promoted, the lack of a measure of cultural competency limits our ability to evaluate interventions and to understand the effects of cultural competency on health care quality. Based on a conceptual framework of cultural competency derived from expert focus groups, we developed a patient-reported measure of physician culturally competent communication behaviors that we validated in a group of 429 adult primary-care patients with diabetes and/or hypertension and their 53 physicians. Construct validity was supported by a moderate association with both patient satisfaction (r = .32, p < .001) and patient trust (r = .53, p < .001). Predictive validity was supported by an association with a decrease in blood pressure among hypertensive patients (r = -.18; p < .05). This new measure may be useful in assessing levels of culturally competent provider behavior and investigating associations between provider cultural competency and health care processes and outcomes.

译文

尽管文化能力得到了广泛推广,但缺乏文化能力的衡量标准限制了我们评估干预措施和了解文化能力对医疗质量的影响的能力。基于来自专家焦点小组的文化能力概念框架,我们开发了一种患者报告的医生文化能力沟通行为的措施,我们在一组429名患有糖尿病和/或高血压的成人初级保健患者及其53名医生中进行了验证。结构效度与患者满意度 (r = 0.32,p <.001) 和患者信任 (r = 0.53,p <.001) 之间的中度关联支持。与高血压患者血压降低相关的预测效度得到支持 (r = -.18; p <.05)。这项新措施可能有助于评估具有文化能力的提供者行为水平,并调查提供者文化能力与医疗保健过程和结果之间的关联。

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