BACKGROUND:In recent years, decision makers in Canada and elsewhere have expressed a desire for more explicit, evidence-based approaches to priority setting. To achieve this aim within health care organizations, knowledge of both the organizational context and stakeholder attitudes towards priority setting are required. The current work adds to a limited yet growing body of international literature describing priority setting practices in health organizations. METHODS:A qualitative study was conducted using in-depth, face-to-face interviews with 25 key decision makers of the Provincial Health Services Authority (PHSA) of British Columbia. Major themes and sub-themes were identified through content analysis. RESULTS:Priorities were described by decision makers as being set in an ad hoc manner, with resources generally allocated along historical lines. Participants identified the Strategic Plan and a strong research base as strengths of the organization. The main areas for improvement were a desire to have a more transparent process for priority setting, a need to develop a culture which supports explicit priority setting, and a focus on fairness in decision making. Barriers to an explicit allocation process included the challenge of providing specialized services for disparate patient groups, and a lack of formal training in priority setting amongst decision makers. CONCLUSION:This study identified factors important to understanding organizational context and informed next steps for explicit priority setting for a provincial health authority. While the PHSA is unique in its organizational structure in Canada, lessons about priority setting should be transferable to other contexts.

译文

背景:近年来,加拿大和其他地区的决策者表达了对更明确,基于证据的优先级确定方法的渴望。为了在医疗保健组织内实现这一目标,需要了解组织环境和利益相关者对确定优先重点的态度。当前的工作增加了描述卫生组织中确定优先重点实践的国际文献的数量,但数量却在不断增长。
方法:定性研究是通过对不列颠哥伦比亚省医疗服务管理局(PHSA)的25名主要决策者进行的深入面对面访谈进行的。通过内容分析确定了主要主题和子主题。
结果:决策者将优先级描述为临时设置,资源通常按历史路线分配。参与者确定了战略计划和强大的研究基础是该组织的优势。需要改进的主要领域是希望有一个更加透明的优先级确定过程,需要发展一种支持明确的优先级确定的文化,并注重决策的公平性。明确分配流程的障碍包括为不同的患者群体提供专业服务的挑战,以及决策者之间缺乏优先级确定方面的正规培训。
结论:本研究确定了对理解组织背景非常重要的因素,并为下一步确定省级卫生当局的优先重点提供了依据。虽然PHSA在加拿大的组织结构中是独一无二的,但是有关优先级设置的课程应该可以转移到其他环境中。

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