To date, the notion of helpfulness of group processes has been equivocal in research on self-help groups. This article argues that findings drawn from the participants' subjective appraisals of helpfulness carry meanings different from those drawn from the correlational approach. In a mutual aid organization serving adults with mental health problems, the study found that, whereas universality, self-disclosure, and instillation of hope were the most valued processes, support and catharsis were the strongest correlates of benefits of participation. The authors propose a two-level hierarchy that distinguishes sustaining and beneficial factors. Different sets of factors should constitute the focus of facilitation at different stages of group development.

译文

:到目前为止,在自助小组的研究中,小组过程的帮助性概念一直是模棱两可的。本文认为,从参与者对帮助的主观评价中得出的结论与从相关方法中得出的含义不同。在一个为有精神健康问题的成年人提供服务的互助组织中,研究发现,普遍性,自我表露和灌输希望是最有价值的过程,而支持和宣泄则是参与所带来的利益的最重要联系。作者提出了一个两级层次结构,可以区分维持因素和有益因素。在群体发展的不同阶段,不同的因素集应该成为促进工作的重点。

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