Research has disregarded the boundary conditions of the effects of post-traumatic stress symptoms (PTSS) at work. Addressing this issue, the present study examines the moderating impact of the (shared vs. isolated) exposure to robbery on the relationship between PTSS and employee job satisfaction. Drawing on the conservation of resources theory, we argue that PTSS would positively affect employee job satisfaction when the robbery is experienced collectively. To test our predictions, we conducted a two-wave study-with a lag of two months between measurements-on 140 employees from a national bank in Italy. Results from hierarchical regression analyses supported our prediction: the exposure to robbery moderated the relationship between PTSS and job satisfaction. While within the "isolated exposure" group the job satisfaction score was higher among less symptomatic victims, within the "shared exposure" group those with high PTSS reported higher job satisfaction levels than those with low PTSS. We discuss the implications of these findings for theory and practice.

译文

研究忽略了创伤后应激症状 (PTSS) 在工作中的影响的边界条件。针对这一问题,本研究探讨了抢劫 (共享与孤立) 暴露对PTSS与员工工作满意度之间关系的调节影响。根据资源守恒理论,我们认为,当集体经历抢劫时,PTSS会对员工的工作满意度产生积极影响。为了检验我们的预测,我们对意大利一家国家银行的140名员工进行了两波研究-两次测量之间间隔了两个月。分层回归分析的结果支持了我们的预测: 抢劫的暴露减轻了PTSS与工作满意度之间的关系。在 “孤立暴露” 组中,症状较少的受害者的工作满意度得分较高,而在 “共享暴露” 组中,具有高PTSS的人报告的工作满意度水平高于具有低PTSS的人。我们讨论了这些发现对理论和实践的影响。

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