With the impending surge in the number of older adults, primary care clinicians will increasingly need to manage the care of vulnerable elders. Caring for vulnerable elders is complex because of their wide range of health goals and the interdependence of medical care and community supports needed to achieve those goals. In this article, we identify ways a primary care practice can reorganize to improve the care of vulnerable elders. We begin by identifying important outcomes for vulnerable elders and three key processes of care (communication, developing a personal care plan for each patient, and care coordination) needed to achieve these outcomes. We then describe two delivery models of primary care for vulnerable elders--co-management, and augmented primary care. Finally, we discuss how the physical plant, people, workflow management, and community linkages in a primary care practice can be restructured to better serve these patients.

译文

随着老年人数量的激增,初级保健临床医生将越来越需要管理弱势老年人的护理。照顾弱势老年人是复杂的,因为他们的健康目标广泛,医疗保健和实现这些目标所需的社区支持相互依存。在本文中,我们确定了初级保健实践可以重组以改善弱势老年人的护理的方法。我们首先确定弱势老年人的重要结果以及实现这些结果所需的三个关键护理过程 (沟通,为每个患者制定个人护理计划以及护理协调)。然后,我们描述了针对弱势老年人的两种初级保健模式-共同管理和增强初级保健。最后,我们讨论了如何重组初级保健实践中的物理工厂,人员,工作流程管理和社区联系,以更好地为这些患者服务。

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