The adoption of information technology in patient care has become a trend in healthcare organizations. The impact of this technology on end users has been widely studied, but little attention has been given to its influence from a management perspective. The purpose of this study was to explore nurse managers' perceived experiences in implementing a policy to adopt personal digital assistant technology. A descriptive, exploratory qualitative approach (one-on-one, in-depth interviews) was used to collect data from 16 nurse managers of inpatient units at a medical center in Taiwan. Interview data were analyzed according to Miles and Huberman's data reduction, data display, and conclusion verification process. The results revealed that nurse managers experienced the limitations of technology, training issues, doctors' obstructive influence, role conflict, and improvement of future personal digital assistant use. These results can be used to improve strategic organizational planning and in-service training programs to implement information systems.

译文

在患者护理中采用信息技术已成为医疗保健组织的趋势。该技术对最终用户的影响已得到广泛研究,但从管理角度对其影响的关注很少。这项研究的目的是探索护士经理在实施采用个人数字助理技术的政策方面的感知经验。采用描述性,探索性定性方法 (一对一,深入访谈) 从台湾医疗中心的16名住院病房护士经理收集数据。根据Miles和Huberman的数据缩减,数据显示和结论验证过程对访谈数据进行分析。结果表明,护士经理经历了技术的局限性,培训问题,医生的阻碍影响,角色冲突以及未来个人数字助理使用的改进。这些结果可用于改善战略组织计划和在职培训计划,以实施信息系统。

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