Transforming small independent practices to patient-centered medical homes is widely believed to be a critical step in reforming the US health care system. Our team has conducted research on improving primary care practices for more than fifteen years. We have found four characteristics of small primary care practices that seriously inhibit their ability to make the transformation to this new care model. We found that small practices were extremely physician-centric, lacked meaningful communication among physicians, were dominated by authoritarian leadership behavior, and were underserved by midlevel clinicians who had been cast into unimaginative roles. Our analysis suggests that in addition to payment reform, a shift in the mind-set of primary care physicians is needed. Unless primary care physicians can adopt new mental models and think in new ways about themselves and their practices, it will be very difficult for them and their practices to create innovative care teams, become learning organizations, and act as good citizens within the health care neighborhood.

译文

将小型独立实践转变为以患者为中心的医疗之家被广泛认为是改革美国医疗体系的关键一步。我们的团队在改善初级保健实践方面进行了超过15年的研究。我们发现了小型初级保健实践的四个特征,这些特征严重抑制了他们向这种新护理模式转变的能力。我们发现,小型实践以医师为中心,缺乏医师之间的有意义的沟通,以专制领导行为为主导,并且被那些被赋予缺乏想象力的角色的中层临床医生服务不足。我们的分析表明,除了支付改革之外,还需要改变初级保健医生的思维方式。除非初级保健医生能够采用新的心理模式,并以新的方式思考自己和他们的做法,否则他们和他们的做法将很难创建创新的护理团队,成为学习型组织,并在医疗保健社区内充当好公民。

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