BACKGROUND:Emergency Department (ED) crowding reduces staff satisfaction and healthcare quality and safety, which in turn increase costs. Despite a number of proposed solutions, ED length of stay (LOS) - a main cause of overcrowding - remains a major issue worldwide. This retrospective cohort study was aimed at evaluating the effectiveness on ED LOS of a procedure called "Diagnostic Anticipation" (DA), which consisted in anticipating the ordering of blood tests by nurses, at triage, following a diagnostic algorithm approved by physicians. METHODS:In the second half of 2019, the ED of the University Hospital of Ferrara, Italy, adopted the DA protocol on alternate weeks for all patients with chest pain, abdominal pain, and non-traumatic bleeding. A retrospective cohort study on DA impact was conducted. Using ED electronic data, LOS independent predictors (age, sex, NEDOCS and Priority Color Code, imaging tests, specialistic consultations, hospital admission) were evaluated through multiple regression. RESULTS:During the weeks when DA was adopted, as compared to control weeks, the mean LOS was shorter by 18.2 min for chest pain, but longer by 15.7 min for abdominal pain, and 33.3 for non-traumatic bleeding. At multivariate analysis, adjusting for age, gender, triage priority, specialist consultations, imaging test, hospitalization and ED crowding, the difference in visit time was significant for chest pain only (p < 0.001). CONCLUSIONS:The impact of DA varied by patients' condition, being significant for chest pain only. Further research is needed before the implementation, estimating the potential proportion of inappropriate blood tests and ED crowding status.

译文

背景:紧急部门(ED)的拥挤降低了员工满意度以及医疗质量和安全性,从而增加了成本。尽管有许多建议的解决方案,但ED停留时间(LOS)是人满为患的主要原因,仍然是全世界的主要问题。这项回顾性队列研究旨在评估一种称为“诊断预期”(DA)的程序对ED LOS的有效性,该程序包括按照医生批准的诊断算法,预测分诊时护士对血液检查的顺序。
方法:2019年下半年,意大利费拉拉大学医院的ED在每隔几周对所有患有胸痛,腹痛和非创伤性出血的患者采用DA方案。进行了一项关于DA影响的回顾性队列研究。使用ED电子数据,通过多元回归评估了LOS独立的预测因素(年龄,性别,NEDOCS和优先颜色代码,影像学检查,专业咨询,入院)。
结果:在采用DA的几周内,与对照组相比,胸痛的平均LOS缩短了18.2 min,腹痛的平均LOS缩短了15.7 min,非创伤性出血的平均LOS缩短了33.3min。在多变量分析中,对年龄,性别,分流优先级,专科医生咨询,影像学检查,住院和ED拥挤进行调整后,就诊时间的差异仅对胸痛有意义(p significant <(0.001)。
结论:DA的影响因患者的病情而异,仅对胸痛有意义。在实施之前,需要进行进一步的研究,以估计不适当的血液检查和ED拥挤状况的潜在比例。

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