PURPOSE:To define organizational culture in hospitals that have received quality certificates and to identify attitudes of healthcare personnel toward change. METHODS:The population was all physicians and nurses (N=3,067) employed at four private hospitals that have received accreditation or the "ISO" certificate, and four public hospitals, all of which were located within Istanbul city limits. A proportional sample of 570 participants were selected from the eight hospitals. Data-gathering tools were information form, culture scale, and Attitude Against Change Scale (AACS). Data were evaluated by using descriptive statistics, Cronbach alpha coefficient, Chi-square test, and by t test for dependent groups, one-way variance analysis (ANOVA), and Tukey test. FINDINGS:The lowest score averages on the AACS were found in those employed in public hospitals, in those who perceived top executives as autocrats, and in those who were unwilling to participate in quality studies. Participants in a power culture were least open to change. CONCLUSIONS:A collaborative culture was the most evident culture in private hospitals, but in public hospitals the most dominant culture was a power culture.

译文

目的:定义已获得质量证书的医院的组织文化,并确定医护人员对变革的态度。
方法:人口为在四家获得认证或“ ISO”证书的私立医院和四家公立医院(均位于伊斯坦布尔市范围内)雇用的所有医生和护士(N = 3,067)。从八家医院中按比例抽取了570名参与者。数据收集工具包括信息表,文化量表和抵制态度量表(AACS)。通过使用描述性统计数据,Cronbachα系数,卡方检验和相关组的t检验,单向方差分析(ANOVA)和Tukey检验来评估数据。
结果:在AACS中得分最低的是在公立医院工作的人,那些将高级管理人员视为独裁者的人以及不愿参加质量研究的人。权力文化的参与者最不愿意改变。
结论:合作文化是私立医院中最明显的文化,但在公立医院中,最主要的文化是权力文化。

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